Privacy Policy

1. Information We Collect

• Name
• Email address
• Phone number
• Message or enquiry content
• Basic technical information necessary to operate, secure, and troubleshoot the website

2. How We Use Information

• Responding to enquiries and requests
• Providing information about our services and projects
• Communicating with prospective and existing clients
• Operating, maintaining, and securing the website
• Preventing spam, fraud, misuse, or technical abuse
• Meeting applicable legal or regulatory requirements

3. Contact Form and Email

Information submitted through the website contact form is delivered to Metacode's business email systems so that our team can review and respond to the enquiry.

An automated acknowledgement may also be sent to the email address supplied in the form.

4. Cookies and Analytics

Metacode does not currently use advertising or behavioural tracking cookies on this website, and we do not currently operate Google Analytics, Meta Pixel, Hotjar, or similar visitor-tracking services.

Third-party embedded content may process technical information according to the policies of the relevant provider when you interact with that content.

5. Sharing and Service Providers

We do not sell personal information. Information may be processed by service providers supporting hosting, email, security, and technical operations where reasonably necessary.

Information may also be disclosed when required by applicable law or a lawful request from a competent authority.

6. Retention and Security

We retain information only for as long as reasonably necessary for business correspondence, contractual requirements, security, dispute resolution, or legal obligations.

We use reasonable technical and organisational measures intended to protect information handled through the website.

7. Your Rights

Depending on applicable law and the circumstances, you may have rights relating to your personal information, including requesting access, correction, or deletion.

8. Changes to This Policy

We may update this Privacy Policy when our website, services, technology, or legal requirements change. The latest version will be published on this page.